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Posted: Thursday, February 8, 2018 11:52 AM

Requisition ID:
Work Area: Customer Service and Support
Expected Travel: 0 : 30
Career Status: Professional
Employment Type: Regular Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device : SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Title: Network Deployment Lead
Organization: SMO : Supplier Enablement
Reports To: Manager, Supplier Enablement
Location: Pittsburgh preferred, Virtual USA
FLSA Status: Exempt
Company Overview
As the industry leader in cloud procurement, SAP Ariba will connect the world and simplify business commerce everywhere. With the B2B trading platform of the 21st century, SAP Ariba is making SAP's vision of Run Simple and Run Networked a reality for customers. We are proud that over 1 Trillion dollars is exchanged on our network.
Job Description Overview
The Network Deployment Lead will manage multiple customers who have purchased SAP Ariba's Supplier Enablement services that will enable customers to interact with their suppliers through the SAP Ariba Network.
The Network Deployment Lead will independently manage buyer and supplier interactions, ensure internal and customer teams have appropriate resources and design enablement programs for success.
The Network Deployment Lead focuses on driving projects which create maximum benefit for both buyers and suppliers.
The Network Deployment Lead has demonstrated ability to effectively manage difficult projects with multiple solutions under demanding conditions.
Duties and Responsibilities
Builds relationships with external parties such as customers and suppliers at all levels.
Has ultimate responsibility for project content and strategy including: Enablement Road Map, On:Boarding Plan, Catalog creation and maintenance, and Contracts creation and maintenance, and data collection.
May act as project manager for cross functional teams consisting of both internal and external stakeholders, including On:Boarding, Catalog, and Contract.
Accountable for structuring projects to meet customer goals and objectives.
Holds ultimate responsibility for customer satisfaction on assigned projects.
Prepares and delivers analyses and presentations for customers to customer expectations, risks, options, project plans, results, etc.
Responsible for understanding key business drivers and managing operational metrics, including cost, quality, cycle:time and customer satisfaction.
Ensures that all reports and systems are current.
Understands and complies with work instructions, process documents, technology and tools required within the department.
Actively identifies, contributes to and facilitates business impacting continuous improvement efforts using Lean Techniques.
Expected to always exceed targeted quality objectives.
Acts Self:sufficiently to identify solutions and strategic direction in spite of high degrees of ambiguity and uncertainty.
Leverages prior Project Management and technical expertise.
Capable of quickly developing knowledge self:sufficiently in other areas of SAP Ariba's business and solutions as needed to provide the expected services to customers.
Demonstrates exceptional problem solving skills and is looked at by the organization as a leader within the role.
Experience and proven performance leading people in direct team leadership, customer leadership or project leadership role.
Adept at appropriately escalating issues within and across teams both internally and customer facing.
Excellent problem solving aptitude.
Able to quickly identify


• Location: Pittsburgh

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