Posted: Friday, March 10, 2017 6:39 AM
Job Description Customer Service Skills Wanted - Customer Representative Position Opus Business Consulting, a sales and marketing firm located in the Pittsburgh area, is seeking customer service individuals with the desire to grow and advance within our company. We find that people with Customer Service Skills have: Incredible work ethic Solid problem solving skills Team player mentalities An eagerness to learn A professional demeanor A winning attitude Our Customer Representative Position Entails: One to one interactions with new and existing customers Providing exceptional service throughout the customer’s experience Communicating effectively to discover the customer’s wants and needs Navigating and using various provided computer programs as selling tools Consulting and guiding customers to the appropriate next step based on their situation Reading, collecting, and transcribing data in order to communicate with the executive team Participating in trainings and welcoming performance feedback Building and maintaining strong relationships and demonstrating excellent teamwork We know that a successful business starts with incredible people so we focus on the development of our people. Qualifications: A bachelor’s degree or equivalent work experience 1-2 years of customer service experience is preferred and not required A team player mentality Must have well developed decision-making, analytical and problem solving skills Local candidates only – Must start within two weeks of offer Our Team Members Receive: Career advancement opportunities Time off for major holidays Training and developmental opportunities Discount on client services Travel opportunities Wellness programs Philanthropic opportunities People with experience in the following areas should apply: sales, marketing, customer service, events, retail and advertising Company Description At Opus Business Consulting our teams goal is to use integrity, leadership, and passion to drive our clients sales & marketing needs. As a leader in the outsourced sales industry, our company is committed to growing strong leaders who are eager to contribute their hard work while learning tangible business and management skills. We do this through providing the most systematic training in sales, marketing, and leadership. Our mission is to stay dedicated to our standards and values. We believe that doing that, while wowing our clients will result in massive growth within the industry. It will fall upon our well-trained team to take advantage of this growth and advance their careers.
• Location: Pittsburgh
• Post ID: 37536457 pittsburgh