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Posted: Sunday, March 12, 2017 4:42 AM

Job Description:/h3:

Join our growing team Our Customer Service and Sales Representative position is a great full:time position for those living in or around the Pittsburgh area.
Power Business Solutions recently expanded to Pittsburgh, PA and has plans to expand again this upcoming year. This translates to unlimited opportunities to advance your career very quickly within our company. We provide customer service, customer acquisition and retention, as well as marketing and sales management for some of the worlds most recognizable companies in the satellite, retail, and entertainment industry. We are known for being very focused on each individuals talents and career goals. Our employees enjoy a very upbeat and team oriented environment with a fun atmosphere which encourages high energy and personal development


Job Responsibilities
Acts as the first point of contact for new and existing customers
Asks open:ended, questions to determine customer requirements, needs, and expectations
Educates customer on policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability.
Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of products/services and effectively oppose any customer objections
Prepares all related paperwork and documents on a daily basis
Obtains customer feedback through follow:up calls
Proactively resolves any complaints
Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns

Education/Experience:
High school diploma or general education degree (GED) is required. Associates degree in related field preferred
A minimum of three months to one year of customer service and/or retail experience is required; Outside or inside sales industry experience is preferred

Company Description:/h3:
Our philosophy is simple. Power Business Solutions is here to Power your business. Our management team trains our staff 100 so our clients dont have to. Why is that beneficial? Because you save time, money, and resources on training. Once trained, our team is qualified to meet with your customers to give them the best services to suit their needs all while generating revenue for you, our client.

Exactly like our slogan, providing opportunity to power your future, fits best on what we are trying to accomplish. our goals is to provide the training, guidance, leadership, and mentorship for every individual that comes through our program. With the consistent dedication of our senior leaders along side the management core, providing opportunity through hard work, positive energy, and integrity will ensure every that everyone will have a sense of empowerment that will give them the confidence to pursue their dreams that will propel their future.

Source: https://www.tiptopjob.com/jobs/64730221_job.asp?source=backpage


• Location: Pittsburgh

• Post ID: 37554501 pittsburgh
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