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Posted: Sunday, January 7, 2018 9:36 PM

Teamwork. Integrity. Dedication.

Together,we make a difference.

AAA is astrong and vibrant member service organization, providing automotive, travel,insurance and financial products/services to millions of members for more than100 years. AAA's reputation and stability, along with new and excitinginnovations, attract dedicated individuals with the talent, drive, technicaland customer service skills needed to grow and expand our membership.

We currentlyhave a part-time, 28 hours per week, Customer Service Specialist II opportunity at the Rochester Branch Office for an individual who understands the meaning of ProvidingLegendary Customer Service and is committed to creating Membersfor Life!

Weare seeking someone who would be available to work a variable schedule, which will often include Saturdays. The hours of operation a this location are Monday-Friday 9am - 5pm, and Saturday 10am-2pm. The hourly rate is $10.39 - $11.08, based on prior work experience.

Responsibilitiesinclude, but are not limited to:

* Provide service to \"road-trip\" travelers by creating AAA TripTik Travel Planners and marked road maps, and provide destination information;

* Identify cross-selling opportunities and recommend additional products and services to reach weekly goals;

* Accept payments and provide accurate change and receipts;

* Issue passport photos;

* Balance & reconcile cash drawer

Qualifiedindividuals will have:

* Previous customer-facing service and sales experience;

* Excellent interpersonal communication skills;

* Good PC/windows & internet skills and familiar with office common office equipment and practices;

* Familiarity with U.S. geography, good sense of direction, ability to read road maps;

* Previous money handling / cashiering experience with ability to make correct change;

* Exceptional focus on accuracy and strong attention to detail;

* H.S. Diploma or GED

The selectedcandidate will be required to successfully complete pre-employment assessments,background and drug screenings.

Ourcollaborative work environment is focused on creating a LegendaryCustomer Service experience--one which will take us through our secondcentury of fulfilling our members needs whenever and however we can.

Equal Opportunity Employer



Associated topics: agent, associate, call center, call center associate, customer service, intern, internship, service agent, service representative, service specialist


• Location: Pittsburgh, Rochester

• Post ID: 60575942 pittsburgh is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018