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Posted: Tuesday, March 14, 2017 6:37 PM

Job Description:/h3:
Department: Housing choice Voucher Program
Position Title: Landlord Support Representative
Hourly Wage: 15.12


The primary purpose of this position is to provide managing support for current and future HCV property owners/investors and property managers (property stakeholders) to ensure efficient execution in all property stakeholder activities and performing customer service within the goals of the department. The incumbent will also maintain reports directly and indirectly related to all property stakeholder activities.

All activities must support the Housing Authority of the City of Pittsburgh (HACP or Authority) mission, strategic goals and objectives.

Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties and skills may be required and assigned, as needed.

:Responds to property owners and managers daily questions and inquiries and performs landlord outreach efforts including: meeting with various interested parties to discuss the advantages of participating in the Housing Choice Voucher Program; on:site visits at apartment complexes or realtors offices; private presentations at HACP, and attending meetings where interested parties may be present.
:Coordinates landlord outreach efforts with local partners to include apartment associations, Pittsburgh Board of Realtors, tenant councils and other community partners with an emphasis on recruiting additional property owners willing to lease their properties to participants of the HCV program and other rental assistance programs.
:Participates in trade shows where property owners/investors and managers are present. This includes creating a professional presentation for the trade show booth and compiling all information to bring to the tradeshow regarding the benefits of participating in the housing choice voucher program.
:Coordinates and conducts informational and educational seminars for HCV property owners/property investors/managers and HCV tenants; and invites property owners/investors and managers to initial orientations and move orientations.
:Completes owner/management changes; adds new property owners/investors /managers and completes owner address changes.
:Updates available unit lists and coordinates the rental listings process with the current online HACP rental listing.
:Maintains available units lists and printing lists for distribution; ensuring the lists are updated on HACPs web site; identifies units in non:impacted areas and if the unit is accessible.
:Updates HCV property owner informational materials promoting the benefits of participating in the Housing Choice Voucher program; updates Power Point presentations and prepares regular informational bulletins and property owners/investors and tenant newsletters to provide information on changes, updates and general information.
:Manages HACP online Landlord Resource module to include marketing the module to encourage property owners/investors and managers to access and use the module; approves new property owner set:ups in the module, addresses module questions, manages the FAQ, executes other module maintenance as needed, and updates portal messages as needed.
:Ensures compliance with SEMAP indicator 7, Expanding Housing Opportunities to include outreach efforts to encourage participation of owners with units in high opportunity areas, completing reports on DE concentration efforts and compiling all data and information relating to compliance with SEMAP indicator 7.
:Performs other duties as assigned.

Education and/or Experience
A Bachelors degree in Business Administration or Social Science; with three years of experience in providing social services to recipients. Knowledge of HUD and Housing Authority policies, procedures, and practices pertaining to the Housing Choice Voucher (Section 8) programs, Kno


• Location: Pittsburgh

• Post ID: 37596592 pittsburgh is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017