Inbound Sales/Customer Service Call Center Rep Up to $14/hr ((Robinson Twp, PA)) - IBEX Global
Posted: Saturday, May 11, 2013 11:58 AM
TRG Customer Solutions is expanding our sales force. We are fast-growing, hard-working, and focused on building the very best business in the industry. TRG is located in the RIDC Business Park near the Robinson Township area of Pittsburgh metro. We are hiring 30 Full Time Sales Professionals with excellent customer service skills to support the AT&T Campaign in taking inbound phone calls. Candidates will be required to handle inbound phone calls to resolve issues and offer sales solutions. Ideal candidates should be motivated, self-confident and possess excellent communication skills and sales ability. Candidates must be available to work 8 AM to 7 PM Monday through Saturday. Various shifts are available. We offer paid training at $11.50/hr, $12.50 after 60 days and up to $14/hr after 2 years of tenure. Reps are eligible for bonuses of up to $600 a month. Base pay raises based on tenure. Candidates are required to complete all of the applicable employment testing and training. Compensation: Competitive Salary - $11.50 per in training $12.50 after 60 days Bonus Structure up to $600 per month Comprehensive Benefits Package Paid Time Off Referral Bonus Career Advancement Paid Professional Training Tasks: Accept inbound phone calls from customers regarding their accounts Answer customer questions and address customer concerns as well as offer AT&T and affiliate products on every call Enter changes, notes and other records of interactions and transactions into the appropriate databases Meet or exceed daily, weekly and monthly sales targets Maintain established acceptance rating on quality monitoring Excellent attendance and schedule adherence is critical Previous experience in both sales and customer service Skills/Abilities: Ability to multi-task in a fast paced environment Active listening skills required Communicating with others to convey information effectively Sales aptitude 6 months sales experience STRONGLY preferred Customer service oriented Excellent verbal expression with speech clarity Critical thinking Basic PC skills Tools and Technology: Desktop computer Phone with headset Database software Education: High School Graduate or equivalent, some college coursework preferred How to Apply: Apply Online or please go to http://www.trgcs.com/joinus.html to apply. Requisition Number: 13-0015. Call 412-706-5549 to schedule an interview.
• Location: Pittsburgh
• Post ID: 13858212 pittsburgh