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Posted: Saturday, March 11, 2017 5:06 AM

Description of duties and responsibilities: We are looking for an experienced technical specialist to serve as a resource for Latchways Fall Protection Engineered Systems Installer and Distributor network, end user customers and the field sales team. In addition to fielding calls and inquiries related to the engineered systems applications, you will provide design solutions for various industries including the utilities, power transmission, and roofing industry. You may also provide end user service and support through on:site visits, including the inspection of installed systems and provide training support as needed. As part of MSAA?s new acquisition with recent expansion into Northern North America, this role will allow you to utilize your excellent technical design experience and fall protection production knowledge to learn, understand and apply regulatory requirements and standards to design application. Your strong communication skills will be put to use while you liaise with manufacturers and architects to provide product specifications as applicable for the structure design and Bill of Materials for product within the design specifications as well as develop and/or provide training to integrators, field sales, end user customers and others as needed. Build a Rewarding Career and Help Make the World Safer, One Person at a Time. Specific responsibilities include, but are not limited to, the following:Field calls from end user customers and integrators, providing answers to technical product and application questions and product solutions appropriate for their needs.Align end user customers with associated integrators as appropriate.Support MSA and Latchways Fall Protection Field Sales team. Assist sales personnel in growing market share for Latchways Engineered Systems and MSA/Latchways Fall Protection products. Support, drive and monitor key sales opportunities with integrators and end users.Liaise with Fall Protection and Latchways Engineered Systems Engineering teams to field questions and provide support.Develop and maintain relationships with end user customers and integrators as the first point of contact for all technical requirements.Develop understanding of customer requirements and gain detailed knowledge of utility networks, system towers, and roofing industry.Develop moderately complex engineered systems solutions with existing product portfolio to meet potential and existing end user customer needs.Using existing utility, power transmission, roofing and other industry job specific drawings, incorporate engineered systems solutions into structure or roofing design and supply to end user customer or integrator.Review plans and provides guidance and direction to integrators as needed.Read and coordinate architectural and structural drawings with engineering calculations.Produce Bill of Materials for product within the design specificationsCommunicate with end users and integrators during the development of drawings as needed.Remain current with technical, industry, and product developments such as modifications, changes and enhancements for application in designsVisit customer sites, perform surveys and analysis of existing systems and offer engineered systems solutions as an alternativeReview engineered systems in place for inspection and troubleshooting purposes. Provide training and support as neededMay develop and/or provide training to integrators, field sales, end user customers and others as needed by using tools such as web casts, hands on training (including at the site), and reach out calls including monitoring results.Coordinate and prioritize work for effective time management.Provide a high level of customer satisfaction and build customer loyalty for repeat business and customer referrals revenue growth.Up to 25 travel within the US and Canada; Special knowledge, skills and abilities required:Proven ability to understand and apply technical product knowledge to project design, Bill of Materials


• Location: cranberry twp, Pittsburgh

• Post ID: 37537349 pittsburgh is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017